5
| Jack Gibson | | November 26, 2018 | |
"Been a customer for 15 plus years. Bridget is my stylist. Great at her job."
5
| Bill F. | | November 26, 2018 | |
"I had the best haircut experience at Sport Clips today. I didn't have to wait very long and the shop was very clean. Cleanliness is very important to me. The MVP service was very relaxing and I got the best haircut ever from Bridget. Sport Clips will be my go to place for a great haircut."
5
| Patricia J. | | November 25, 2018 | |
"Went in to Sportclips Laguna Niguel.
All the gals are great haircutters..I have never been dissapointed..MVPS are awesome!!"
5
| Dennis Devenney | | November 17, 2018 | |
"Very friendly staff and excellent service"
2
| Ryan Triana | | November 08, 2018 | |
"Rushed my hair cut and I was very displeased with the results."
5
| Arash Sayadi | | November 05, 2018 | |
"I love the service and the ability to "check in" in advance of arriving. This is like an appointment, without a need to call days in advance. I just arrive on my designated time, and within minutes I'm seated to get my MVP haircut, shampoo and massage."
1
| Chad M. | | October 01, 2018 | |
"After receiving a very uneven haircut I came back to the store where I got it cut. With two lady's cutting hair and two guys in lobby I was told it was going to be a two hour wait to fix my hair cut. Now that would be appreciated if this was the case however they both were cutting the next set of people waiting within 5 minutes. I also would have liked a simple hello first instead of the negative two hour wait shoved in my face within 3 seconds of walking in. I told them I just needed a #6 ran over my hair to even out what was done to my hair previously. While waiting (3) people walked in and were also "warned" that it was a 2 hour wait. I ended up leaving as the feeling I got was that obviously they did not want anymore customers. So within the 15 minutes I was there waiting on my 2 hour wait, I witnessed 3 people walk out. I'm not a mathematician but that seems not so good for business..... I became the 4th to walkout."
5
| Willard Long | | September 25, 2018 | |
"Real nice"
1
| Smith The Great | | September 09, 2018 | |
"I went there to have a peaceful haircut. This one lady named Zee cutter my ear with the razor and then I said ouch and she replied, “Wow it’s not like your dead, so will you stop.” I was fairly disappointed in how they treat their customers. I will never return to that place again. And my hair was a little off as well."
1
| Chris O. | | August 11, 2018 | |
"I needed a much needed hair cut as I was going to have breakfast the next day with family. So I came to Sport Clips at 5:35pm( they close at 06:00pm). From the second I walked in the two older ladies looked at each other then me. I know I'm tall but I felt like there was a grizzly bear standing behind me. Immediately the one woman locked the door behind me, said nothing to me as I checked in and sat down. I waited 10 mins patently. Then a chair opens up, but the woman heads to the back of the store for like 5 mins, then comes out from the back and asks.. can you pay now? I say, sure as the other woman who finishes cutting hair, lets the customer out and asks me.. Your only getting a hair cut right? I say are you asking or telling me as I was hoping for the hot towel VIP service. I say yes but I want you to spend time cutting my hair the right way and not rush, to which she says that's fine but you only want a haircut, right?
I then said I'll go elsewhere and she said no your fine, we just want to cash out the drawer at 0600pm. I said I wanted the whole VIP, but was starting to feel not wanted as get this, they might have to stay after a few mins to cut my hair. But they were trying to give me a quick cut and I didn't feel like I was going to get a good service, so I opted to go. And said I'll just try again tomorrow at another store.
What's crazy is, nether one said anything like don't worry your fine, we'll take care of you, or made me feel like I was important as a customer. I felt like I was garbage or imposed a problem. Any other store that closes at a specific time will try to help you find your needs or will close up shop to let you finish before approaching you that the store is closed, it's 05:55pm and they wanted me out the door. I will not return to this location. And upset that Sport Clips allows this type of Customer Service."